To create an account, complete a credit application by following the link below.

Credit Application

To request a paper version, contact the Wholesale Accounting team at [email protected]. 

You can complete a credit application by following the link below.

Credit Application

To request a paper application, contact the Wholesale Accounting team at [email protected]. 

Woodhouse Parts Direct delivers to select areas in: Arkansas, Colorado, Iowa, Kansas, Minnesota, Missouri, Nebraska, and South Dakota. 

To find out if we deliver to you, chat with one of our representatives. Chat Now

To create a return, follow the instructions on the workflow below: 

Create a Return

If the part you are returning does not cue in the search results, follow the instructions on the workflow below (note that the credit memo will not tie to the credit request): 

Create a Manual Return

To ensure proper credit is given, Woodhouse Parts Direct adheres to the following return guidelines: 

- All returns must be processed through the Woodhouse Parts Direct Portal 

- All Woodhouse return tags must be filled out correctly 

- All returns must be in the original packaging and in re-sellable condition as they were originally received 

- All parts must be checked for fitment and damage prior to prepping, painting, or welding 

- There is a 45-day limit on all returnable items 

- The following items are non-returnable unless written authorization from management has been issued: Glass 

- Exhaust Systems 

- Interior Trim 

- Accessory Items 

- Open Items, such as: - Safety devices 

- Items that state they cannot be returned if opened 

- Parts listed as “non-returnable” on invoice 

- Vehicles that were authorized to be repaired and later totaled are subject to a 20% restocking fee 

- There is a 15% restocking fee on any piece considered to be a structural component to the vehicle, such as:

Front and Rear Bumper Reinforcements 

- Radiator Core Supports 

- Strut Towers 

- Floor Pans 

- Inner Quarter Panels 

- Wheelhouse 

- Frames 

Most returns from our Associated Dealer Partners are accessible on the Elite Automated Returns Program. If the return you are looking for is not on the Elite Automated Returns Program, contact the Associated Dealer directly. 

To find an ETA on your parts, reference the link below.

Track Your Order

ETAs are also included in comments on ordering platforms including: OPSTrax, Collisionlink, Repairlink, and CCC. You can also call 1-855-623-3222 and select the prompt of the brand you need the ETA for. 

To get your payment to the Wholesale Accounting team directly, please send your payment to: 

Woodhouse Parts Direct 

1951 W Hwy 30 

Missouri Valley, IA 51555 

Or, call 712-642-6022 to pay with a credit or debit card. Credit cards are subject to a 3% transaction fee. 

To request a copy of an invoice, email [email protected], or call 712-642-6022. 

Woodhouse Parts Direct sells a wide variety of lines, including: 

- Ford / Chrysler / Dodge / Jeep / Ram 

- Chevrolet / GMC / Buick 

- Nissan 

- Lincoln / Mazda / Porsche / Alfa / Maserati 

- Hyundai 

- Cadillac 

- Infiniti 

- Toyota / Honda 

- AC Delco

Woodhouse Associated Dealers are other OE Dealership Brands that Woodhouse has partnered with to deliver their products on Woodhouse delivery routes. This allows our customers access to a variety of lines that we do not carry, such as: 

- Valley Imports (Audi, Mercedes, Volkswagen, Sprinter, Mitsubishi) 

- BMW of Des Moines 

- H&H Kia 

- Beardmore Subaru 

- Willis Automotive (Volvo, Lexus, Jaguar, Land Rover, Mini) 

Woodhouse Parts Direct uses several ordering platforms including: CCC, OE Connection (Collisionlink & Repairlink), D2D, AC Delco Connection, OPSTrax, Partstrader, emails, and phone orders. 

The Wholesale Accounting team at Woodhouse Parts Direct offers our customers one point of contact for all of their accounting needs. As opposed to other dealerships and wholesalers, we have separated our Wholesale Accounting from that of the dealership. This allows our team of Wholesale Accounting Specialists to assist you with any line Woodhouse carries. 

Woodhouse Auto Family is a family-owned dealer group based in Omaha, Nebraska. We have twenty-one dealers representing eighteen manufacturers. 

Our wholesale parts division— Woodhouse Parts Direct— has three strategically placed warehouses in Iowa, Missouri, and Nebraska with over 200,000 square footage of inventory space. 

Woodhouse Parts Direct delivers at least once a day to all of our customers in every market. 

We deliver multiple times a day in: Omaha (3 times/day), Lincoln (2 times/day), and Kansas City (2 times/day). 

The preferred method of communication is email. This allows us to respond in a timely manner while multi-tasking. Alternatively, if you are unsure of who to email, call 1-855-623-3222, and listen to the prompts to connect you to the department you are trying to reach. 

We have several Outside Sales Representatives that are happy to answer your questions. 

Business Development Team

Randy Spiker: 402-679-6154 | [email protected] 

Darrell Callahan: 402-510-6838 | [email protected] 

Mike Doty: 402-855-5029 | [email protected] 

Duane Johnsen: 308-386-8944 | [email protected] 

Wholesale Parts Director: 

Mike Merrifield: 402-730-0178 | [email protected] 

Woodhouse Parts Direct currently accepts the following payment methods: 

- Check (preferred method) 

- Credit or Debit Card - Credit Cards are subject to a 3% transaction fee 

- ACH (offered for MSO only) 

To submit a warranty claim, visit the link below:

Warranty Returns Form

The following items must be submitted to the salesperson who sold the part you are claiming warranty on: 

- Complete VIN # and mileage should be on our invoice or repair order 

- Original invoice (no photo copies), must be signed 

- Copy of the repair order showing the part number being installed the first time 

- Copy of the repair order showing the part number being installed the second time 

- A complete statement on why the part is being replaced or parts should be written on the repair order. Example (vehicle starts and then stalls, code 24) 

All paperwork must be returned to us within 30 days of purchase of the replacement part or the manufacturer will deny the claim. To qualify for the warranty, the part must show signs of being installed. 

Parts warranties vary by manufacturer. Please reference the sheet below to ensure proper warranty claims are submitted. 

Warranty Cheat Sheet

Woodhouse Parts Direct works with all OE manufacturer fleet programs.