WORKFLOW

WPD Portal: Main Page Descriptions

Website address: www.customer.eliteextra.com
Enter User Name (email)
Enter Password
Click "Sign In"
Main Dashboard Page Descriptions:

A. Main Menu Bar

Dashboard - Main page. Provides overview of vendor, returns history, and orders coming to your locations
Returns History - Drop down menu of all vendor locations active within your store. Used to locate returns by manual search
Orders - Drop down menu of all vendor locations active within your store. Used to locate invoices and orders by manual search
Magnifying Glass - or whole site search. Use this icon to search entire site by invoice number or PO number
Shopping Cart - As returns are entered into the system, they will be placed into the shopping cart for final verification and changes before sending request for pickup
Settings - All site settings including password update and notifications are found here
Help - Site help and videos are found here
Logout - Site logout

B. Main Menu Bar

All vendor locations are found within this area

C. Returns History

Recent returns are listed by date with basic status

D. Orders

Recent orders are listed with invoice numbers, date ordered, and current delivery status

Have more questions or need assistance?

Chat with a representative now.

Additional Workflow Instructionals

Returns & Printing Credit Memos

Learn how to review returns and credit memos

Learn More

Create Manual Return

Manual returns in WPD Portal

Learn More

Create A Return

Create a return in the WPD Delivery & Returns Portal

Learn More

Frequently Asked Questions

What services do you offer for auto body repair and painting?

We offer a comprehensive range of services including collision repair, dent removal, scratch repair, full-body painting, and custom paint jobs to restore and enhance your vehicle's appearance.

What services do you offer for auto body repair and painting?

We offer a comprehensive range of services including collision repair, dent removal, scratch repair, full-body painting, and custom paint jobs to restore and enhance your vehicle's appearance.

How long does an auto body repair or paint job usually take?

The timeline varies depending on the extent of the damage or the scope of the painting project. Minor repairs may take a few days, while more extensive work could take a week or longer. We provide a detailed timeline after assessing the vehicle.

Do you use OEM parts for repairs?

Yes, we use Original Equipment Manufacturer (OEM) parts whenever possible to ensure the best fit and quality for your vehicle. If OEM parts are unavailable, we will discuss alternative high-quality options with you.

Is there a warranty on your repairs and paint services?

Absolutely. We offer a warranty on all of our repair and paint services to guarantee your satisfaction and ensure that the work performed meets the highest industry standards.